Shipping policy

At NARIVAE, we aim to deliver your orders quickly, safely, and efficiently.

📦 Shipping Methods

We offer reliable shipping through trusted courier partners across India. The available shipping options will be shown at checkout based on your location.

⏱️ Order Processing Time

All orders are processed within [1 BUSINESS DAY] after confirmation. Orders are not processed or shipped on Sundays or public holidays.

🚀 Delivery Timeframes

Once shipped, your order will be delivered within [3–5 BUSINESS DAYS], depending on your location.

Please note that delivery timelines may vary due to unforeseen circumstances such as weather conditions, courier delays, or high demand periods.

💰 Shipping Costs

Shipping charges are calculated at checkout based on your location and order value.

Standard Shipping: [₹110- ₹180]
Free Shipping: Available on orders above [₹2000] (if applicable)

📍 Order Tracking

Once your order is shipped, you will receive a tracking link via email/SMS. You can use this to monitor your shipment in real time.

⚠️ Delivery Issues & Delays

While we strive to deliver on time, delays may occur due to factors beyond our control. In case of delays or issues, please contact us at [narivae.co@gmail.com], and we’ll assist you promptly.

🌍 International Shipping

Currently, we [DO / DO NOT] offer international shipping.
If available, delivery timelines and charges will vary based on destination and will be calculated at checkout.

🔁 Return & Refund Policy

At NARIVAE, we want you to shop with confidence. If you’re not completely satisfied, we’re here to help.

✅ Return Eligibility

You may request a return if:

The item is unused, unworn, and in original condition
All tags and packaging are intact
The product is returned within the specified timeframe

⏳ Return Timeframe

Returns must be requested within [3 DAYS] of receiving your order.

💸 Refund Process

Once we receive and inspect your returned item:

Approved refunds will be processed within [3 DAYS]
The amount will be credited to your original payment method

🔄 Exchanges

We offer exchanges for size or product (subject to availability).
To request an exchange, please contact us at [narivae.co@gmail.com

⚠️ Damaged or Defective Products

If you receive a damaged, defective, or incorrect item:

Contact us within [2 DAYS] of delivery
Share clear photos/videos as proof

We will arrange a replacement or full refund at no additional cost.

🚫 Non-Returnable Items

The following items are not eligible for return:

Worn or used products
Items without original tags/packaging
Products purchased on clearance or final sale (if applicable)

🚚 Return Shipping Costs

If the return is due to our error (damaged/incorrect item), we will cover the shipping cost
For other returns, shipping charges may be borne by the customer